The Contact Form is disabled by default on MYZO profiles. This guide walks you through the steps to enable it, explains what visitors see when they use it, and covers important considerations for managing your contact form settings.

How to Enable the Contact Form

Follow these steps to turn on the contact form for your profile:

Step-by-Step Instructions

Go to your Dashboard
Navigate to Settings or Profile section
Find the Enable Contact Form toggle
Turn the toggle ON
Click Save to apply your changes

The change takes effect immediately. A Contact button now appears on your public profile.

Verifying the Form is Active

To confirm the contact form is working:

Open your public profile in a new browser tab
Look for the Contact or Message button
Click the button to test the form opens correctly
Optionally submit a test message to yourself

If the button does not appear, verify you saved your settings and have a Pro or Business subscription.

What Happens When Enabled

Once you enable the contact form, the following changes occur:

Change	Description
Button appears	A Contact or Message button displays on your profile
Form modal available	Clicking the button opens a form overlay
Inbox activated	Your Dashboard Inbox receives messages
Notifications active	You may receive email alerts for new messages

These features work together to create a complete messaging system.

What Visitors Experience

When visitors click your contact button, they see a form with these fields:

Form Fields

Field	Type	Requirement
Name	Text input	Required
Email	Email input	Required
Phone	Phone input	Optional
Subject	Text input	Optional
Message	Text area	Required

Visitors must complete the required fields before submitting. After submission, they see a confirmation message.

Form Customization Options

Currently, the MYZO contact form uses a standard format. The following customizations are not available:

Adding custom fields
Changing which fields are required
Modifying the form layout
Changing the form appearance
Adding file upload capability

Future platform updates may include additional customization options.

Disabling the Contact Form

To turn off the contact form:

Go to your Dashboard
Navigate to Settings or Profile section
Find the Enable Contact Form toggle
Turn the toggle OFF
Click Save to apply your changes

What Happens When Disabled

The Contact button disappears from your public profile
Visitors can no longer submit new messages
Existing messages remain in your inbox
You can still read and respond to previous messages

Disabling the form does not delete your message history.

When to Disable the Contact Form

Consider temporarily disabling the form if:

You are receiving excessive spam
You are on vacation and cannot respond
You are overwhelmed with inquiries
You want to redirect visitors to other contact methods

You can re-enable the form at any time.

Best Practices

Follow these recommendations for effective contact form management:

Check Your Inbox Regularly

Set a schedule to review new messages
Aim to check at least once per day
Enable email notifications as a backup

Respond Promptly

Reply within 24 to 48 hours when possible
Quick responses demonstrate professionalism
Set expectations if you need more time to respond

Combine with Other Contact Methods

Keep email and phone links on your profile
Give visitors multiple ways to reach you
Some visitors prefer direct email over forms

Monitor for Spam

Delete spam messages promptly
Report serious abuse to support
Consider disabling temporarily if spam becomes excessive

Troubleshooting

If the contact form is not working as expected:

Issue	Solution
Button not appearing	Verify settings saved and subscription is active
Form not opening	Try a different browser or clear cache
Messages not arriving	Check your Inbox in the dashboard
Cannot enable form	Confirm you have Pro or Business subscription

Need more help? Visit our Help Center or contact support.

Enabling the Contact Form