Appointment types define the different kinds of meetings or sessions you offer to visitors. Each type includes a name, duration, and optional description that helps visitors choose the right option for their needs. This guide explains how to create, edit, and manage appointment types in the MYZO Bookings system.

Understanding Appointment Types

An appointment type represents a specific kind of meeting you offer. When visitors book time with you, they select from your list of appointment types.

Each appointment type includes:

Field	Description	Required
Name	What you call this meeting type	Yes
Duration	How long the appointment lasts	Yes
Description	Details about the meeting purpose	No

Visitors see all your appointment types when booking and can choose the one that fits their needs.

Default Appointment Type

When you first enable the Bookings feature, MYZO creates a default appointment type:

Name: Appointment
Duration: 30 minutes
Description: (empty)

You can edit this default type or create additional types to offer more options.

Creating a New Appointment Type

Follow these steps to add a new appointment type:

Go to your Dashboard
Click on Bookings in the navigation
Click the Add Appointment Type button
Enter the appointment details:
- Name: Enter a clear, descriptive name
- Duration: Select from 15, 30, 45, or 60 minutes
- Description: Optionally add details about the meeting
Click Save

The new appointment type appears immediately in your booking options.

Example Appointment Types

Here are examples of appointment types for different professionals:

For Consultants

Name	Duration	Description
Discovery Call	15 min	Free introductory call to discuss your needs
Consultation	30 min	Detailed discussion of your project requirements
Strategy Session	60 min	Comprehensive planning and strategy development

For Coaches

Name	Duration	Description
Initial Assessment	30 min	First meeting to understand your goals
Coaching Session	45 min	Regular coaching and progress review
Deep Dive Session	60 min	Extended session for complex topics

For Service Providers

Name	Duration	Description
Quick Quote	15 min	Get a price estimate for your project
Service Consultation	30 min	Discuss service options and recommendations
Project Planning	60 min	Detailed project scope and timeline planning

Editing Existing Appointment Types

To modify an existing appointment type:

Go to Dashboard > Bookings
Find the appointment type in your list
Click the Edit button next to it
Make your changes to name, duration, or description
Click Save

Changes apply to new bookings immediately. Existing bookings retain their original appointment type details.

Deleting Appointment Types

To remove an appointment type:

Go to Dashboard > Bookings
Find the appointment type you want to delete
Click the Delete button
Confirm the deletion when prompted

Important Notes About Deletion

Deleting an appointment type does not affect existing bookings
You cannot delete your only appointment type (create another first)
You may not be able to delete types with pending bookings

How Many Types Should You Create

You can create as many appointment types as you need. However, we recommend keeping your list manageable for the best visitor experience.

Number of Types	Recommendation
1-2 types	Good for simple scheduling needs
3-5 types	Ideal balance of options without overwhelming visitors
6+ types	May confuse visitors; consider consolidating

Too many options can cause decision fatigue and reduce booking conversions.

Best Practices for Appointment Types

Follow these guidelines for effective appointment type management:

Use Clear, Specific Names

Choose names that immediately communicate the purpose:

Good: "30-Minute Project Consultation"
Poor: "Meeting"

Vary Durations Strategically

Offer different lengths for different needs:

Short (15 min): Quick calls, initial inquiries
Medium (30 min): Standard consultations
Long (45-60 min): In-depth sessions, complex topics

Write Helpful Descriptions

Use descriptions to:

Explain what the meeting covers
Set expectations for what visitors should prepare
Clarify who the meeting is best suited for

Arrange Types Thoughtfully

Put your most popular or recommended types first. Visitors often choose the first option that seems relevant.

Review and Update Regularly

Periodically review your appointment types:

Remove types that rarely get booked
Add new types based on visitor requests
Update descriptions based on common questions

Need more help? Visit our Help Center or contact support.

Managing Appointment Types